IT350-IT350W User’s Manual Web Edition

Before You Use This Product

The use of surveillance devices may be prohibited in your country by law. The IT350-IT350W Network Camera is not only a high-performance web-ready camera but also can be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.

It is important to first verify that all contents received are complete according to the list in the "Package Contents" chapter. Take notice of the warnings in “Quick installation guide” before the IT350-IT350W Network Camera is installed, then carefully read and follow the instructions in the “Installation” chapter to avoid damages due to faulty assembly and installation. This also ensures the product is used properly as intended.

The IT350-IT350W Network Camera is a network device and its use should be straightforward for those who have basic network knowledge. The “Troubleshooting” chapter in the Appendix provides remedies to the most common errors in set up and configuration. You should consult this chapter first if you run into a system error.

The IT350-IT350W Network Camera is designed for various applications including video sharing, general security/surveillance, etc. The “How to Use” chapter suggests ways to best utilize the IT350-IT350W Network Camera and ensure proper operations. For the creative and professional developers, the "URL Commands of the IT350-IT350W Network Camera" chapter serves to be a helpful reference to customize existing homepages or integrating with the current web server.

For paragraphs preceded by the reader should use caution to understand completely the warnings. Ignoring the warnings may result in serious hazards or injuries.

Package Contents

Wired or wireless PTZ Network Camera

Power adapter

A/V Cable

Antennas (for IT350W wireless model only)

Remote Controller

Camera stand

Software CD

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..3

Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Initial Access to the Network Camera . . . . . . . . . . . . . . . . . . . . . . . . .. 9

Installing Plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Check Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Add Password to Prevent Unauthorized Access . . . . . . . . . . . . . . . . . 10

How to Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Primary User’s Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Administrator’s Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Fine-tuning for Best Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Opening Accounts for New Users. . . . . . . . . . . . . . . . . . . . . . .. . . . . . . .20

Build a Multimedia Web Attraction Site . . . . . . . . . . . . . . . . . . . . . . . . .21

Build a Security Application . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . ..25

Definitions in Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

User Group Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

DDNS & UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Mail & FTP . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Video Codec Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Camera Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Application Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Viewing System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Viewing System Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Factory Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Remote Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

A. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

B. Cleaning the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

C. Pan/Tilt/Zoom Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

D. URL Commands of the Network Camera . . . . . . . . . . . . . . . . . . . . . . . .62

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Style Convention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

General CGI URL Syntax and Parameters . . . .. . . . . . . . . . . . . . . . . . . .63

Get Server Parameter Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Set Server Parameter Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Available Parameters on the Server . . . . . . . . . . . . . . . . . . . . . . . . . .65

Drive the Digital Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Query Status of the Digital Input . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Capture Single Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Account Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Upload File (firmware) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Camera Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Preset Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

E. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Installation

Hardware Installation

	Please verify that your product package contains all the accessories listed in the foregoing Package Contents. Depending on the user’s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 and not exceed 100 meters in length.
	Connect the power adapter jack to the Network Camera before plugging in to the power socket. This will reduce the risk of accidental electric shock.

Upon powering up, the device runs through a self-test procedure and the front LEDs will blink between green and red for a few times. If self-test passes, the LEDs will shut off and the Network Camera will be on stand-by and ready for software installation. If self-test fails the red LED will blink several times. Refer to Appendix A for troubleshooting.

The Network Camera will first detect Ethernet. If it does not connect to Ethernet, the Network Camera will try WLAN. During the searching and connecting process to the wireless access point or station, the red LED of the Network Camera will flash every second. Until the Network Camera is connected to the other wireless device, the red LED will become lighted. Operating in either network mode, the green LED will flash every second as heartbeat to indicate alive.

To install in Ethernet

Make sure the Ethernet is firmly connected to a switch hub. After attaching the Ethernet cable plug in the power adapter. If the LED turns out to be steady green after self-test, go to next paragraph “Software Installation”. If the Ethernet is not available, the Network Camera will switch to wireless LAN mode.

To install in wireless LAN

If the Ethernet is not available while power on, the Network Camera will search for any access point with the SSID “default”. Once any access point is found, the LED will turn green to wait for installation. If the network environment cannot meet the default settings, install Network Camera in Ethernet to proceed with wireless LAN configuration.

The Network Camera provides a general I/O terminal block with one digital input and one relay switch for device control. Pin 1 and Pin 2 can be connected to an external sensor device and the state of voltage can be monitored from the initial state 'LOW'. The relay switches Pin 3 and Pin 4 can be used to turn on or off an external device.